Your order will be processed within 2-4 business days of your purchase.

We offer a 14 day return policy after you receive your order. The product must be unused, with the original packaging. To initiate a return, send us an email at contact@burnerrouge.com. Note that shipping costs are at the customer's expense.

Interested in bulk orders for your events? Send us an email at contact@burnerrouge.com.

First is to always make sure the wick is trimmed to 1/4 inch before each use. A long wick will produce more smoke and burn wax faster. Second, avoid burning the candle for more than 3-4 hours at a time. Burning the candle for longer will cause the was to be hot and melt quickly. Additionally, do not burn the candle in a drafty room as it can cause the candle to burn too quickly.

Coconut Soy wax

Wood wick

Toxin-free fragrance

Glass or tin jars

Recycling your candle jar is a great way to reduce waste.

1. Empty and clean the jar.
2. Remove labels and soak in warm, soapy water.
3. Scrub off any residue.
4. Rinse thoroughly.
5. Consider reusing or upcycling the jar for storage or décor.

The burn time of a candle depends on its size, type of wax used and burning conditions. For example, burning in a drafty room can cause the flame to burn faster when compared to a still room. Typically our 8 oz candle has a burn time of about 40 hours. Keep in mind that this only an estimate and the actual burn time may vary based on burning conditions. Ensure you read the candle care instructions before lighting your candle.

Yes, we offer international shipping. Shipping cost and time are calculated at checkout. USA and international orders; packaging may be subject to custom fees. These fees are not covered in shipping costs, and the customer will be responsible for them.

Contact us within 48 hours of receiving your order if your order is damaged, or with missing items. We are not responsible for orders stolen after delivery.